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Online shopping is becoming more and more
popular - see our tips below for
safer online shopping.
Before you buy, the company should
inform you precisely what goods/services you are
ordering, the arrangements for payment and delivery, the
supplier's details, and your cancellation rights.
When shopping online, always check you are using
a secure web site. This is indicated by a padlock icon,
displayed at the bottom of your computer screen.
Make sure the company has a geographical address
and landline telephone number and keep a record of it.
If your item costs over £100, using a credit card
may give you added protection if the goods are faulty,
not as described, or don't arrive. It can also help if
you have difficulties claiming from the trader.
Keep copies of all paperwork - print off any
emails you might receive relating to your purchase, such
as your confirmation order and delivery dates. In many cases you may be able to get a refund if
you change your mind about a purchase within seven
working days of delivery.
Sign up to mailing lists - although this is
obviously going to increase your junk email, from time
to time you'll hear about special offers and previews
for clothes on sale before everyone else! |